Wednesday, March 30, 2011

How to configure Sametime embedded client remotely

I just posted this to the Sametime Community Forum and thought I would post it here too as it may be useful:

Information on how to configure your Sametime embedded client
Basically - I could never get the Domino policy and managed settings in there to work. I believe that with 8.5.x onwards the best way to control Sametime configuration is NOT with Domino policies but with the plugin_customization.ini file and managed-settings.xml

First thing is make sure the Sametime Community server is in your plugin_customization.ini file e.g.:

Then, I used a manged-settings.xml file pointed to by this line in the plugin_customization.ini:
(the above file was on the Sametime server served up by Domino HTTP server but could be anywhere accessible to the client)
 and I had managed-settings.xml with all the parameters in.

I actually added all my parameters into the plugin_customization.ini file and then any extra ones, like for meetings, I added to the managed-settings.xml

Also - BIG warning here - the parameters in plugin_customization.ini are case-sensitive... so as I found out to my cost:
works and:
does NOT work... (note the case of the u in startup)

Another BIG thing is that the plugin_customization.ini file doesn't get re-read at any time unless you delete the workspace... so in effect, there is no real way to "upgrade" apart from wacking the workspace. I tried deleting specific files in the workspace, like the community-config.xml and the Notes_Canonical_name.xml in subdirectories but I never got any solid results... as long as you don't mind losing the client settings that you lose when you delete the workspace, this would be the way to go... oh, and I deleted Cache.ndk for good measure too

And you need to stop and restart the Notes client a couple of times for this to work as the first time it pulls the changes from the plugin_customization.ini file and only gets the managed-settings.xml file the second time the client starts... so you won't see meetings until the second restart of the client

Friday, March 4, 2011

Rolling out users onto Sametime 8.5.x

It seems to me that there are serious issues with rolling out the newer version of the Sametime clients which are required to work with the new Sametime 8.5.x infrastructure. Apart from interoperability issues with older clients accessing the new servers (something we have been "spoiled" by having in past releases) it seems to me that there are no fixed methodologies laid out by IBM for client deployment. Specifically:
  • How to update Sametime preferences on the client automatically
  • What's the difference between updating the Embedded client preferences and the Stand-alone client preferences?
  • How do we keep tabs on all the different ways our clients are configured - we have policies (both Notes and Sametime), client settings, plugin_customization.ini files, Notes.ini files, to name but a few. It's all becoming way to complex.
What I'd like to see is some sort of management utility that could tie all this together.....

I am currently experiencing pain with a customer roll-out, so I am both learning and open to anyone who might be able to help :-)